Australia's most experienced and diverse range of allied health professionals and medical specialists.

Assessment Services

Our clients gain access to Australia’s most experienced and diverse range of allied health professionals and medical specialists. Our centralised contact centre works proactively to ensure our clients receive the correct services for their Personal Injury Claim, with guaranteed customer service of the highest standard – delivered every time.

All professionals partnering with our organisation are aligning with the longest-standing, most experienced and quality-driven group in the Australian marketplace. Professional reputation is paramount, and we maintain a highly experienced quality assurance team to ensure that every report released by our group meets all regulatory and legal standards without risk to professional compromise.

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Personal Injury Assessment Services

Vocational Assessment Services

Cost of Care Reports

Injury Prevention

Independent Medical Examination

An IME is an impartial assessment of an individual by an independent medical examiner.

An IME is an impartial assessment of an individual by an independent medical examiner. The examiner determines a claimant’s diagnosis, need for continued treatment, degree and permanency of disability, whole person impairment, or ability to return to work – to assist with their Personal Injury Claim.

Injury Management Consultation

An IMC is an assessment of an individual by an Injury Management Consultant who assess the situation...

An IMC is an assessment of an individual by an Injury Management Consultant who assess the situation, examine the Worker (if necessary), and discuss possible solutions with all parties (including the Nominated Treating Doctor). An IMC is used to mediate a solution to problems in complex return-to-work and injury management plans.

File Review

A File Review is an impartial assessment based on the best available evidence (papers only).

A File Review is an impartial assessment based on the best available evidence (papers only). It is undertaken by an appropriately qualified and experienced medical specialist who is not in a treating relationship with the worker to provide information to assist with the personal injury matter.

Psychiatric Evaluation

An impartial assessment of an individual by an independent psychiatric examiner...

A Psychiatric Evaluation is an impartial assessment of an individual by an independent psychiatric examiner. It is an assessment that determines an individual’s psychological diagnosis, need for continued treatment, degree and permanency of disability, whole person impairment, or ability to return to work to assist with their Personal Injury Claim.

Clinical Psychological Evaluation

The assessment involves a detailed clinical interview which covers pre and post-injury...

Psychological and psychiatric conditions may be the consequence of ‘stress’, psychological trauma, physical injury, pain and inherent or genetic factors.

A Clinical Psychological Assessment involves a detailed clinical interview which covers pre and post-injury caused by:

  • psychosocial,
  • medical,
  • psychological/psychiatric,
  • occupational,
  • educational,
  • familial, and
  • accident history.

The assessment will also examine:

  • the description of injuries and alleged disabilities,
  • post-injury adjustment and description of post-injury functional, emotional/personality and cognitive/intellectual reactive and/or organic symptoms and disabilities.

The Clinical Psychological Assessment also includes:

  • psychometric and clinical evaluations of personality/emotional functioning,
  • pain behaviour,
  • vocational potential (from a psychological perspective) and
  • symptom validity/malingering/feigned incompetence.

If appropriate and required, Whole Person Impairment (WPI) ratings can be provided as well.

Assessment time up to 4 hours.

Neuropsychological Evaluation

A Neuropsychological Evaluation assesses for neuro-developmental disorders that affect learning and general functioning.

Neuropsychological assessments are conducted to assess for neuro-developmental disorders that affect learning and general functioning.

The assessment involves a detailed clinical interview which covers pre and post-injury caused by:

  • psychosocial history,
  • medical history,
  • psychological/psychiatric history,
  • occupational history,
  • educational and family history, and
  • accident history.

The Neuropsychological Assessment also includes:

  • a description of injuries and alleged disabilities,
  • post-injury adjustment,
  • a description of post-injury functional, emotional/personality and cognitive/intellectual reactive and/or organic symptoms and disabilities,

An extensive psychometric and clinical evaluation will also be given which details:

  • intellectual/cognitive (neuropsychological) functioning, personality/emotional functioning,
  • pain behaviour,
  • vocational potential (from a psychological and neuropsychological perspective), and
  • symptom validity/malingering/feigned incompetence.

If appropriate and required, whole person impairment ratings can also be provided.

Assessment time up to 4 hours.

Medication Review

A Medication File Review is a review of all medications being paid for on a claim.

A Medication File Review is the review of all medications being paid for on a claim. The specialist will review an individual’s medication, ensuring that the medication is:

  • claim related
  • not contraindicated with other medicines taken,
  • the correct dose, and
  • being charged to the insurer at a reasonable price,

If there are any other medication options available, the specialist may make recommendations on long-term opioid use/opioid plans.

This report is similar to an IMC, as the specialist will contact the NTD to discuss medication uses; suggest non-addictive alternatives (if required), discuss the necessary use of medications, and long-term planning for medication reductions if at all possible.

Telehealth

Telehealth Assessments are conducted via telephone or a video link platform.

Telehealth Assessments are conducted via telephone or a video link platform which the claimant can choose at the time of booking to reach a specialist. Specialty, injury and complexity will be the considered factors when booking the Telehealth Assessment.

Fitness for Work Assessment

Fitness for Work Assessments assist in determining an individual’s functional capacity to perform their role.

In a Fitness for Work Assessment, recommendations are provided to assist in determining an individual’s functional capacity to perform their role and their availability to return to work following an injury or illness.

Worksite Assessment

A Worksite Assessment is an Onsite Assessment of an employee’s pre-injury duties or suitable duties.

Worksite assessments, also known as Workplace Evaluations, are onsite assessments of an employee’s pre-injury or suitable duties. The medical expert or allied health professional will look to identify suitable duties, assess the physical and psychological demands of the duties, and provide recommendations of appropriate workplace modifications to accommodate a claimant’s current capacity for work.

Earning Capacity Evaluations

An Earning Capacity Evaluation reviews and provides recommendations on an individual’s functional ability and vocational skills.

An Earning Capacity Assessment, also known as Employability Assessment, reviews and provides recommendations on an individual’s functional ability, vocational skills, transferrable skills, aptitude, interests and work experiences to assess an individual’s current earning capacity. The assessment is conducted by a combination of registered Vocational Psychologist, Physiotherapist, Labour Market Analyst.

All recommendations made consider the individual’s local labour market and review the physical, intellectual and educational requirements of a Job Match.

The assessment is a valuable tool used in Personal Injury Claims. We provide objective, consistent and comprehensive evaluations to enable a thorough understanding of earning capacity: a comprehensive report providing the individual’s vocational options, retraining needs and analysis of the current labour market.

Vocational Assessment Psychologist

A Vocational Assessment is a psychological assessment of intellectual aptitudes and abilities, and work preferences.

A vocational assessment – conducted by a Vocational Psychologist – is a psychological assessment of intellectual aptitudes, abilities, and work preferences. This data is combined with an analysis of skills gained from previous work and hobby associated activities. Jobs are analysed by skill level, and a comparison can be made for job suitability and retraining potential. A Job Match Report (see below) is also generated in conjunction with this report.

This Assessment takes approximately 3 hours.

Functional Capacity Evaluations

The standardised Work Well Functional Capacity Evaluation (FCE) V.2 is utilised...

A physiotherapist conducts the Functional Capacity Evaluation.

The standardised Work Well Functional Capacity Evaluation (FCE) V.2 is utilised at the VCC, which a physiotherapist conducts. It provides comprehensive testing of a person’s ability to perform work-related tasks.

Performance is rated, and abilities and limitations are compared to tasks required in job descriptions. It includes assessments of:

  • sitting and standing tolerances
  • the flexibility of trunk and lower limbs
  • ability to lift and carry weight, balance, walk, climb stairs and ladders,
  • grip strength,
  • dexterity,
  • positional stability, and
  • flexibility of the trunk and lower limbs.

The assessment is based on thorough history-taking, clinical examination and functional testing.

The assessment takes approximately 3 hours.

Medical Assessment

A Medical Assessment is designed to obtain a medical history, examine and diagnose an individual.

A physiotherapist conducts the Functional Capacity Evaluation.

The standardised Work Well Functional Capacity Evaluation (FCE) V.2 is utilised at the VCC, which a physiotherapist conducts. It provides comprehensive testing of a person’s ability to perform work-related tasks.

Performance is rated, and abilities and limitations are compared to tasks required in job descriptions. It includes assessments of:

  • sitting and standing tolerances
  • the flexibility of trunk and lower limbs
  • ability to lift and carry weight, balance, walk, climb stairs and ladders,
  • grip strength,
  • dexterity,
  • positional stability, and
  • flexibility of the trunk and lower limbs.

The assessment is based on thorough history-taking, clinical examination and functional testing.

The assessment takes approximately 3 hours.

A Rehabilitation or Occupational Physician conducts the Medical Assessment. It is designed to:

  • obtain a medical history,
  • examine and diagnose,
  • relate the reported injuries to the disabilities,
  • record treatment and comment on its appropriateness,
  • provide a prognosis,
  • recommend future treatment needs,
  • comment on work capability,
  • and calculate WPI (Whole Personal Impairment).

The Medical Assessment takes up to 1 hour.

Job Match Report

A Job Match Report compares the physical, intellectual and educational requirements of a job.

The Job Match Report is generated by a Psychologist and reviewed by a physiotherapist (or a doctor if the claimant has a Medical or Functional Assessment).

A Job Match Report compares a job’s physical, intellectual and educational requirements and provides physical, medical and vocational skills assessment results. In the absence of specific descriptors from employers, all job matches are based on the occupational definitions published in the Australian and New Zealand Standard Classification of Occupations (ANZSCO).

The ANZSCO is a statistical publication and the only Australian standard dictionary of occupations that define an ‘occupation’ as a collection of related jobs or sets of tasks. The gross weekly payments are also provided with each occupation – obtained from Fair Work Australia (where possible). In addition, Market Pay Rate figures are supplied, which give a more realistic indication of average weekly income (based on ABS statistical data).

Labour Market Analysis

A Labour Market Analysis investigates employment outlook, prospects and current job availability.

A Labour Market Analysis (LMA) report is conducted offsite by a Labour Market Analyst who investigates the employment outlook, prospects and current job availability in the identified job options in the claimant’s local labour market. Direct contact is made with relevant employers, industries and job agencies to obtain information about the general labour market and specific job information. A final summary outlines the client’s likelihood to secure work in the identified job options in the local labour market at this time. Recommendations about measures to be taken to improve employment prospects are also provided.

Activity of Daily Living Assessment

The Activity of Daily Living Assessment provides the most comprehensive examination of a claimant's reasonable and necessary need for various types of assistance and services.

The Activity of Daily Living Assessment (ADL) is conducted by a Registered Occupational Therapist (OT). Our ADL Assessment Report provides the most comprehensive examination of a claimant’s reasonable and necessary need for:

  • future care,
  • domestic assistance,
  • professional services,
  • home modifications and equipment,
  • a gratuitous care assessment,
  • cost and photographic evidence.

Vocational Assessment Rehabilitation Counsellor

A Vocational Assessment is used to assess individuals' skills and experience against their functional capacity.

The Vocational Assessment is conducted by a Rehabilitation Counsellor and is used to assess an individual’s skills and experience against their functional capacity following an injury.

Our comprehensive yet straightforward report identifies Return to Work or alternative employment options and lost earnings calculations.

Cost of Care Report

The Cost of Care Report is the most specific and accurate database of in-home market rates available.

A Cost of Care Report is created using the most specific and accurate database of in-home care market rates available to the legal community. It provides detailed market rates for in-home nursing and domestic services for law firms running Personal Injury Claims. Our experience has shown us that the costs of in-home nursing care and household services vary considerably, both between providers and across regions, within and outside the metropolitan areas.

Injury Prevention Strategies

Injury Prevention Strategies further ensure the long term health and safety of your employees.

We understand that effective injury prevention strategies require you to consider a wide range of contributing factors. Because of this, we have made it a part of our project to assist organisations throughout Queensland and New South Wales in addressing complex matters in their workplaces and finding effective resolutions.

If you are looking to ensure further the long-term health and safety of your employees, you can take steps toward precisely that with our help.

What we can do to help you develop a happier and healthier workplace:

  • Ergonomic Workstation Assessments
  • Manual Handling Risk Assessment & Training
  • Functional Capacity Assessment
  • Work Task Analysis

Vocational Rehabilitation

Vocational Rehabilitation assists with the smooth transition of your staff back into their role, helps them overcome barriers and challenges, and empowers them to go further.

Vocational Rehabilitation helps your staff return to work in a smooth transition. We provide a comprehensive range of vocational and occupational rehabilitation services tailored to the specific needs of your industry and your employees.

Delivered by accredited and experienced professionals, their services help smoothly transition your staff back into their role, helping them overcome barriers and challenges and empowering them to go further.

Available for companies working in a wide range of industries: from manufacturing and trades to white-collar professions – our rehab management services help your staff do their best work.

Start a conversation about the future of your workforce with our team today.

Workplace Mediation

Workplace Mediation is a unique approach to conflict resolution and mediation that combines NLP skills and dispute resolution.

Unresolved workplace conflicts make people unhappy and result in antagonism, communication breakdown, inefficient teams, stress and low productivity.

Workplaces can be a volatile mix of personalities, ages and agendas. Some managers describe dysfunctional teams as trying to manage a schoolyard. Throw into the mix: many individuals are not trained or skilled to resolve conflicts constructively. So instead, an ‘out of sight – out of mind’ approach is implemented, leading to further complications. Tensions escalate until it builds into something explosive or issues simmer and become masked by increasing absences, lack of productivity and low morale.

Conflict can be valuable if managed effectively and constructively. Resolution of disagreements and points of differences can result in:

  • Developing problem solving and decision making expertise
  • Improving interpersonal workplace relationships
  • Increasing productivity and morale

Team Interventions

A Team Intervention involves trained consultants to assist individuals, teams, and organisations in addressing and resolving their workplace issues.

We provide services designed to help businesses recognise and understand the human considerations of a workplace. For example, one aspect of what we do is offer mediation services to those businesses that feel that they are beginning to experience disruptions due to poor workplace morale.

There is a wide variety of contributing factors to any conflict. Sometimes an outside perspective is needed to find your way toward mutually satisfactory outcomes. However, if a dispute has spread team-wide, disrupting the normal collaborative functions of your workplace, this is when organisations may require a team intervention to resolve such issues.

Management Coaching

Management Coaching helps prepare managers to handle complex interpersonal challenges in their roles.

Managers can often be promoted for their technical skills and find themselves unequipped to handle complex interpersonal challenges.

We have worked with team leaders and managers across several industries to develop their potential, including:

  • Developing advanced communication skills
  • Facilitating organisational change
  • Developing advanced conflict resolution skills
  • Creating an environment where others want to work

There are high incidents of interpersonal conflict at work, and Managers and Supervisors need to recognise symptoms of highly dysfunctional conflict as early as possible. Conflict resolution is one of the primary duties of a Manager, and the prompt response to friction keeps any negative aspects of the unresolved conflict from occurring.

Interpersonal conflict can range from minor disagreement to overt hostility. The reason can be substantive (content-based) or emotional (emotion-based) conflict. Effective handling of conflict requires understanding one’s behavioural style and communication orientation and those of other individuals.

Stress Management Training

Our Stress Management Training courses equip your staff with the knowledge needed to get the job done right - from team building to injury prevention.

Develop your team’s skills with managing stress. We offer a range of programs designed to help your staff work safer, smarter and more cooperatively. Our courses equip your staff with the knowledge needed to get the job done right – from team building to injury prevention. Build the company you want with the staff you already have with help from us.

Training, Seminars and Workshops

We know teams come in all shapes and sizes, and individuals can feel different pressure and stress levels. That’s why we offer a range of programs tailored to your specific organisational needs, helping you address your company’s particular needs and goals.

Outsourced Return to Work Coordinator

Outsourcing Return to Work Coordinators is a fantastic way for employers to provide cost-effective and proactive injury management expertise to employees without the weight of responsibility.

Outsourcing Return to Work Coordinators is a fantastic way for employers to provide cost-effective and proactive injury management expertise to employees without the weight of responsibility.

Active OHS Return to Work Coordinators will:
  • ​Ensure your Return to Work Program meets the 2017 SIRA Employer Guidelines for Return to Work Programs
  • Determine the needs of an injured worker by liaising with the Nominated Treating Doctor
  • Develop an Injury Management Plan for the worker​
  • Discuss with the Agent any workers compensation benefits to the worker
  • Coordinate and monitor progress in treatment, rehabilitation services and return to work plans
  • Identify suitable duties and assist the worker in returning to work as soon as possible
  • Educate the workforce, keep injury and return to work statistics and provide feedback on workplace practices to improve systems
  • Maintain confidential case records

Ergonomic Assessment

Our Ergonomic Workstation Assessment has been designed to eliminate the barriers to quality, productivity and safe human performance by fitting equipment, tasks and environments to people.

Our Ergonomic Workstation Assessment has been designed to eliminate the barriers to quality, productivity and safe human performance by fitting equipment, tasks and environments to people.

Objectives
  • ​Evaluate work risk factors
  • Identify existing work risk conditions
  • Advise the individual on workstation adjustments in line with ergonomic principles
  • Recommend administration and work practice controls to reduce the identified risk conditions
  • Educate individual on safe work practices

Sydney CBD Brisbane CBD

Driving Assessment

Assessment conducted by qualified, driver-trained Roads & Maritime Services accredited Occupational Therapist.

Assessment conducted by qualified, driver-trained Roads & Maritime Services accredited Occupational Therapist.

This entails seeking clearance from the worker’s General Practitioner for the assessment, Off-road assessment with the worker, on-road assessment with the worker and a licensed driving instructor in the driving instructor’s car, and a formal report with a copy sent to the client’s General Practitioner and Roads & Maritime Services.

Psychological Injury Management

Over its 20 years of operation, Active OHS has developed expertise in managing psychological injuries. Our approach reflects the guidelines for the management of work-related stress produced by the South Australian Branch of the AMA in conjunction with Workcover South Australia in 1993.

Over its 20 years of operation, Active OHS has developed expertise in managing psychological injuries. Our approach reflects the guidelines for the management of work-related stress produced by the South Australian Branch of the AMA in conjunction with Workcover South Australia in 1993.

The guidelines suggested general practitioners not see time off as ‘necessary or usual for psychological injuries’. In fact, it was recommended that work-related stress claims be reviewed if patients have not returned to partial employment within 14 days.

​Consequently, Active OHS proposes to our customers using provisional liability to involve us to:

  • Conduct a modified Initial Assessment with a focus on psychosocial factors that include the injured worker’s perception of (the individual) Yellow Flags like a conflict with the supervisor and (organisational) Blue Flags such as lack of control and management style;
  • Facilitate a case conference involving the injured worker, a family representative, the nominated treating doctor and employer;
  • Identify suitable duties and determine an appropriate return to work regime and time frame;
  • Develop an agreed Action Plan within 5 working days from referral.
  • Ideally, referrals are made within 10 working days of the claim being submitted.

Noise Survey

Noise Exposure Levels. The determination of the daily noise exposure is based on both the noise level and time duration for each activity during the day.

Noise Exposure Levels The determination of the daily noise exposure is based on both the noise level and time duration for each activity during the day.

Noise Survey – Determines noise exposure levels by:
  • Attending site at a time when all operations are at full capacity
  • Taking a variety of measurements of noise levels throughout the location
  • Reviewing measurements and providing a report listing recommendations to progress Noise Control Planning strategy.

The December 2011 Code of Practice applies to all types of work and all workplaces covered by the Work Health & Safety Act, where there is the potential for exposure to noise that can contribute to hearing loss.

Initial Needs Assessment

The Active Consultant will complete a thorough investigation of the injured worker.

The Active Consultant will complete a thorough investigation of the injured worker covering:

  • ​History of the injury
  • Post-injury treatment
  • Current treatment
  • Liaise with the Nominated Treating Doctor and any other professionals involved in the treatment process
  • Establish certified work capacity and likely prognosis
  • Identify psychosocial factors and potential barriers
  • Recommend strategies to facilitate recovery at work

Recover at Work Planning

Our consultant will formulate a graduated Recover at Work Plan to attain the goal of returning the worker to their pre-injury duties or other work as agreed with all stakeholders.

In consultation with the nominated treating doctor, other treatment providers, and the employer, our consultant will formulate a graduated Recover at Work Plan to attain the goal of returning the worker to their pre-injury duties or other work as agreed with all stakeholders.